EscoHR Privacy & Data Requests

Where to start

The correct request path depends on who controls the information.

Employer / HR Admin

Workforce and employment records

Attendance, schedules, leave, assigned work, employee cases, employment profile information, and related employer records are typically administered by the employer using EscoHR/Escochex services.

Escochex Customer Care

Product and privacy assistance

Use Escochex customer care for EscoHR product privacy questions, security concerns, or help routing a privacy request.

Requests about employment or workforce records

Contact your employer's HR administrator when you want to access, correct, or ask about employer-controlled workforce information. This is often the fastest route because the employer determines your role, company access, policies, approvals, and many record-retention requirements.

Account access and account deletion

EscoHR does not create a separate consumer account. Access comes from an existing Escochex Payroll account and the company/role assigned to you.

If you want access removed, ask your HR administrator or Escochex support to review the appropriate deactivation or account-management action. Removing mobile access does not necessarily mean that all employment, attendance, payroll-connected, case, or audit records can be deleted. Some records may remain under the employer's instructions or applicable retention requirements.

For app-store purposes: because EscoHR's current product flow does not provide in-app account creation, the standalone app-account deletion requirement that applies to apps creating accounts may not apply in the same way. The final Play Console/App Store disclosures should still be checked against the production build.

Submit a product privacy request

Email customercare@escochex.com with the subject “EscoHR Privacy Request.”

Include only the information needed to route the request:

Your name.
Your work email or other identifier used for your EscoHR access.
Your employer/company workspace.
The type of request: access, correction, deletion, restriction, objection, portability, or another privacy concern.
A short description of the records or issue involved.

Do not send passwords, Social Security numbers, bank credentials, or unnecessary identity documents by ordinary email.

What happens next

We may need to verify the request, identify the relevant employer/customer account, and determine whether Escochecks Inc. or your employer is responsible for acting on the specific information. If the information is employer-controlled, the request may be directed to the employer or authorized account owner.

Requests are handled subject to applicable law, identity verification, security requirements, and lawful retention obligations.