escoHR
Privacy

escoHR Privacy Policy

This policy explains how the escoHR mobile workforce app handles information when employees use schedules, attendance, time off, tasks, messaging, notifications, private HR requests, and related workplace features.

Effective: September 11, 2026Last updated: September 11, 2026

1. Scope

This Privacy Policy applies to the escoHR mobile app and the escoHR public website. escoHR is a product of Escochecks Inc. and works with workforce access already managed through Escochex Payroll.

escoHR is not a separate payroll, benefits, applicant-tracking, background-check, or banking product. It is a mobile workforce app for day-to-day features such as attendance, schedules, time off, tasks, employee communication, company updates, approved workplace resources, and private HR requests.

Your employer remains responsible for its employment records, workplace policies, scheduling decisions, approvals, and other employer-controlled information. This policy does not replace your employer’s employee privacy notice or other notices that may apply to employment records.

2. escoHR and Escochex Payroll

escoHR does not create a separate employee account. Employees sign in using the Escochex Payroll credentials provided by their organization. Company access, assigned role, and account status remain connected to Escochex Payroll.

Payroll, tax, banking, wage, and similar payroll-administration information is maintained in Escochex Payroll and is governed by the privacy and service terms that apply to that platform. escoHR displays and processes only the workday information needed for the mobile features described in this policy.

If your role or company access changes in Escochex Payroll, escoHR may require you to sign in again before continuing with updated access.

3. Information escoHR handles

Depending on your role, employer settings, and the features you use, escoHR may handle:

  • Identity and access information: name, work email, registered phone number, employer or workspace, assigned role, permissions, and session status received from or connected to Escochex Payroll.
  • Attendance and time information: clock-in and clock-out events, break activity, timestamps, work location selected for an attendance action, timesheet history, and correction requests.
  • Schedules and time off: assigned shifts, schedule details, shift-trade requests, time-off balances shown in the app, time-off requests, dates, reasons, attachments, and approval status.
  • Tasks and work activity: assigned tasks, priorities, deadlines, checklists, files, progress, and task updates.
  • Private HR requests: category, subject, description, attachments, replies, status, resolution history, and the HR admins authorized to handle the request.
  • Messages and company communications: direct messages, announcements, acknowledgment status, and translation actions where available.
  • Notifications: notification preferences, delivery tokens or technical identifiers needed to deliver notifications, and read or acknowledgment status where supported.
  • Device and log information: information reasonably needed to authenticate a session, troubleshoot errors, protect the service, and understand the app version or device environment involved in a support issue.

4. The escoHR mobile app and your device

escoHR asks for device permissions only when a feature needs them. You can review or change these permissions in your device settings. Turning a permission off may limit the related feature.

Location

If your employer enables location for attendance and you grant permission, escoHR can use location when you clock in or clock out to help verify an approved worksite or remote location. escoHR is not designed to continuously track your location throughout the day.

If location is turned off, escoHR can still record the attendance action without a verified location. Your HR admin may follow up to confirm where you worked.

Camera, photos, and files

Camera, photo, or file access is requested when you choose to attach something to a supported workflow, such as a time-off request, task, attendance correction, message, or private HR request. escoHR does not need background camera access for these workflows.

Notifications

If you allow notifications, escoHR may send schedule changes, attendance reminders, approval updates, HR request updates, messages, and company notices. Sensitive HR request notifications use general wording on the lock screen; full details are viewed after opening the app and signing in.

5. How information is used

Information handled through escoHR may be used to:

  • Sign you in and apply the correct company, role, and access.
  • Record attendance and display time history.
  • Show schedules, process shift-trade requests, and manage time-off requests.
  • Assign, update, and track employee tasks.
  • Send messages, company announcements, and notifications.
  • Route private HR requests to the HR admins your company authorizes.
  • Maintain the history of requests, updates, approvals, and responses that need to remain traceable within a workflow.
  • Provide support, investigate errors, protect account access, and respond to legal requirements that apply to the service.

6. Chat and translation

escoHR may let employees, coworkers, and HR communicate through in-app messaging. Where message translation is available, a user can choose to translate a received message while keeping the original text available.

Translated content is intended to help workplace communication. Automated translation may not always be perfect, so users should review important employment, safety, or compliance information carefully and ask for clarification when needed.

7. Private HR requests

Private HR requests are kept separate from ordinary assigned work. The request, attachments, replies, and case history are intended to be visible only to the employee who submitted the request and the HR admins the employer authorizes to handle it.

Your employer determines which HR admins are authorized for its workspace. Employment decisions and HR responses remain the responsibility of your employer.

8. Sharing and service providers

escoHR may use service providers to operate technical functions such as hosting, message or notification delivery, verification codes, file storage, security, and support. Service providers receive information only as needed to perform the service they provide.

escoHR does not use employer-controlled workforce information for unrelated targeted advertising. We do not describe employee workday data as being sold to advertisers.

If a production feature begins using a new provider in a way that materially changes how personal information is handled, this policy will be updated when additional disclosure is required.

9. Retention

Workforce records may need to be kept for different periods depending on the type of record, employer instructions, workplace policies, legal obligations, security needs, dispute handling, and the need to preserve the history of a request or approval.

Removing app access does not automatically delete employer-controlled attendance, schedule, task, HR request, or audit history. When information is no longer needed for an authorized customer, support, security, or legal purpose, it may be deleted, de-identified, or retained only as required by applicable obligations and customer instructions.

10. Your choices and privacy requests

You can manage location, camera, file, photo, and notification permissions through your device settings. You can also contact your employer or HR admin about employer-controlled workforce records.

For a privacy request involving escoHR, use our Privacy & Data Requests page or contact Escochex Customer Care. Depending on the information involved, we may need to identify the relevant employer workspace and determine whether the request should be handled by Escochecks Inc. or your employer.

Privacy rights vary by location and may be subject to identity verification, legal exceptions, and record-retention requirements.

11. Security

escoHR uses role-based access, sign-in verification, device permissions, and authenticated access to help limit information to the people and workflows that need it. No mobile or internet service can guarantee absolute security.

If you believe your account, device, or escoHR information may have been compromised, contact Escochex Customer Care promptly using the information below.

12. Children

escoHR is intended for workforce use and is not directed to children as a consumer service. Employers are responsible for using the service consistently with applicable employment and age-related requirements.

13. Changes to this policy

We may update this Privacy Policy as the app, website, production service providers, or legal requirements change. The “Last updated” date identifies the most recent published version.

14. Contact

Escochecks Inc. / escoHR Customer Care
21900 Burbank Blvd, Suite 300, Woodland Hills, CA 91367
Privacy requests and questions: customercare@escochex.com
Phone: (818) 436-4688

Do not send passwords, Social Security numbers, bank credentials, or unnecessary full copies of identity documents through ordinary email.