1. Scope
This Privacy Policy applies to the current EscoHR mobile application and the public EscoHR website.
EscoHR is a mobile workforce management application connected to Escochex Payroll. The current MVP includes workspace access, attendance and time tracking, schedules and shift trades, leave requests, tasks, employee HR cases, communications, notifications, and related workforce content.
This policy does not replace an employer's own employee privacy notice, workplace policy, or legal obligations concerning employment and workforce records.
2. EscoHR and Escochex Payroll
EscoHR does not create a separate consumer account. Users sign in using an existing Escochex Payroll identity.
Company or workspace access, assigned roles, account status, and related workforce permissions are managed through Escochex Payroll and the user's employer or organization.
Much of the information displayed or processed in EscoHR is workforce information provided by, created for, or administered by the user's employer through Escochex Payroll.
For questions about employer-controlled workforce records, users may need to contact their employer or HR administrator.
3. Information EscoHR may handle
The information handled depends on the user's role, employer configuration, and features used. Based on the current EscoHR MVP, this may include:
| Category | Examples | Purpose |
|---|---|---|
| Identity and access information | Name, work email, registered phone number, company/workspace, assigned role, permissions, account and session status. | Sign-in, session verification, workspace access, role-aware features, security and support. |
| Attendance and time information | Clock-in/out events, breaks, timestamps, worksite context, timesheet history, attendance exceptions, reasons and correction requests. | Record, review and administer attendance and time records. |
| Schedule and leave information | Assigned shifts, shift trade requests, leave balances, leave requests, dates, reasons, decisions and related attachments. | Scheduling, leave administration and approvals. |
| Tasks and work activity | Assigned tasks, priorities, deadlines, checklists, attachments, progress and activity history. | Coordinate and manage authorized work activity. |
| HR cases and communications | Case category, subject, description, assigned HR recipient, replies, status, resolution, messages, announcements and attachments. | Employee support, HR response and workplace communication. |
| Notifications and preferences | Notification permission or preference and read/acknowledgment state where supported. | Deliver relevant schedule, attendance, approval, case and company updates. |
| Device and session information | Technical information reasonably necessary to establish, secure and troubleshoot a mobile or web session. | Authentication, security, reliability and support. |
| Support information | Information a user provides when contacting customer care or making a privacy request. | Respond to questions, troubleshoot issues and route requests. |
4. Attendance location
When an employer uses location-aware attendance and the user grants location permission, the current EscoHR MVP is designed to use location when the employee performs an attendance action such as clocking in or clocking out.
Location may be used to help confirm a company worksite or approved remote location. If location permission is unavailable, an attendance event may require an exception or HR review depending on employer configuration.
5. Camera, files and notifications
The current EscoHR design requests sensitive device access when it is relevant to a user action.
Camera or file access may be requested when a user chooses to attach a document, image or photo to a supported workflow such as a leave request, task, HR case, attendance correction or communication.
Notifications may be used for schedule changes, approvals, attendance reminders, HR case updates and important company notices.
The current design is intended to avoid exposing confidential HR case details in lock-screen notification previews.
6. How information is used
Information may be used to:
- Authenticate users and verify sessions.
- Apply the correct company, workspace, role and permission context.
- Provide attendance, schedules, leave, tasks, HR cases, communications and notification features.
- Keep approved workforce information synchronized with Escochex Payroll.
- Preserve timestamps, status changes, decisions and audit history where required by the workflow.
- Provide support and troubleshoot service issues.
- Protect accounts and services from misuse, fraud or unauthorized access.
- Comply with applicable legal obligations and valid legal process.
7. Who may access workforce information
Workforce information may be available to the user's employer and to authorized users based on assigned roles and permissions.
For example, an authorized HR administrator may review an attendance exception, leave request, employee task or HR case when their role and assignment permit access.
The current EscoHR case design limits case content to the employee/reporting user and the assigned authorized HR administrator or other authorized participants in that workflow.
8. Service providers and connected services
EscoHR may rely on service providers to operate technical functions such as hosting, communications, verification codes, notifications, file storage, security, reliability and support.
The exact production providers used by the current mobile application are being verified and this policy will be updated where additional provider-specific disclosure is required.
If multilingual communication uses a third-party translation or AI service in the production app, this policy will be updated to explain the provider, the type of information sent, the purpose of the processing and any applicable privacy choices before or when that implementation is released.
EscoHR is not designed as an advertising product, and this policy does not describe employer-controlled workforce information as being used for unrelated targeted advertising.
9. Retention and deletion
Different workforce records may need to be retained for different periods depending on the record type, employer instructions, workplace policies, legal or regulatory requirements, security needs, dispute handling and service requirements.
The current EscoHR product also preserves history for certain workflows instead of overwriting the original record. Examples may include attendance correction requests, task activity and HR case resolution history.
Because EscoHR does not create a separate consumer account, removing or deactivating mobile access does not necessarily delete employer-controlled workforce records.
When information is no longer reasonably required for an authorized business, customer, security or legal purpose, it should be deleted, de-identified or retained only as required by applicable obligations and customer instructions.
10. Choices and privacy requests
Users can manage device permissions such as location, notifications, camera and file access through their device settings. Disabling a permission may affect a feature that relies on it.
Requests concerning employer-controlled employment or workforce records should generally be directed to the user's employer or HR administrator.
For EscoHR or Escochex privacy assistance, users may use the Privacy & Data Requests page or contact customer care.
Depending on applicable law and the context in which information is processed, individuals may have rights such as access, correction, deletion, restriction, objection, portability or appeal. These rights may be subject to verification, legal exceptions and record-retention requirements.
11. Security
The current EscoHR product design includes role-aware access, session verification, permission-scoped views, device re-entry options, limited sensitive notification previews and preserved history for selected workforce workflows.
No internet or mobile system can guarantee absolute security. Users who believe their account or device has been compromised should contact their employer or HR administrator and Escochex support promptly.
12. Changes to this policy
This Privacy Policy may be updated as the production app, website, service providers, legal requirements or data-handling practices change. The “Last updated” date identifies the most recent published version.
13. Contact
EscoHR / Escochex Payroll Customer Care
21900 Burbank Boulevard, Ste 300
Woodland Hills, CA 91367
Email: customercare@escochex.com
Phone: (818) 436-4688
Do not send passwords, Social Security numbers, banking credentials or unnecessary full copies of identity documents through ordinary email.